Insurance Agency Richmond

Suzanne Lima, CAIB CIP

Branch Manager

Suzanne Lima began her career in the insurance industry as a data entry clerk for an insurance company in Vancouver back in 1991. After a short stint, she returned to Calgary, Alberta and quickly obtained her level I General Insurance license transferring over the broker side of the industry.

After a few years, Suzanne did what many young people do and took some time off from and headed over to Europe, returning in late 1993. By 1994 Suzanne once again relocated to the Lower Mainland continuing her career in the insurance industry.

She had the opportunity to work at Aon Reed Stenhouse as well as Underwriters Insurance Agencies as a Customer Service Representative.

Never one to shy away from growth and opportunity, Suzanne showed a keen interest in leadership and eventually propelled herself in to the role of Personal Lines Manager at CMW Insurance.

Jump ahead a few years, and BFL Canada came knocking on her door. Suzanne was given the chance to be part of a successful national broker and joined their ranks as Personal Lines Manager.

Most of Suzanne’s career was spent on the personal lines side, so when Pemberton Insurance approached her to become a producer and handle some commercial insurance accounts, she jumped at the opportunity. During her tenure at Pemberton Insurance, Suzanne began to write more complex commercial accounts as well as high net worth client portfolios, rounding off her insurance experience.

Most recently, Suzanne joined Central Agencies Ltd. in 2016 as Branch Manager for their Garden City location and is a part of their management team. She continues to be a producer and handles her own exclusive book of clients.

Suzanne worked hard in furthering her education and knowledge of the insurance world by obtaining two (2) industry designations. In 1999, she gained her CAIB designation (Canadian Accredited Insurance Broker) and in 2009 she completed her CIP Designation (Chartered Insurance Professional). She believes in education and staying current with industry trends as well as growing her management skills, by frequenting seminars, and other industry related courses.

Outside of work, Suzanne is exceptionally active with volunteering for organizations such as Arthritis Society of Canada and the Juvenile Diabetes Research Foundations (JDRF). She is an active member of the JDRF leadership committee and has held the position of Family Chair for three separate Walk events, averaging over $400,000 per Walk. Over the past 10 years, Suzanne has personally raised over $30,000 for the JDRF and continues to advocate for the awareness for Type 1 Diabetes. Those who know her agree that she shares passion to help people both inside and outside work.

However, Suzanne’s biggest accomplishments are her two children Gaby and Lucas. She is a devoted Mom, attending as many of their sporting and educational events and provides herself on their successes. She loves camping, running and spending time with her close family and friends, who mean the world to her.